Capabilities
What you can do with No-code Chatbot Builder
Visual flow builder
Drag, drop and connect steps: messages, buttons, lists, delays and conditions.
Keyword & event triggers
Start flows from a keyword, a new contact, an ad click or an order event.
Delays & sequences
Follow up after minutes, hours or days, and stop as soon as the customer replies.
Tag & update contacts
Tag, segment and move leads through your pipeline automatically.
Human hand-off
Pass the chat to the right agent the moment a customer needs a person.
AI steps
Let the AI assistant answer open questions inside any flow.
Get started
Up and running in three steps
- 1
Choose a trigger
Start from a keyword, an event or a Click-to-WhatsApp ad.
- 2
Build the flow
Add messages, buttons and branches on the canvas.
- 3
Publish
Switch it on and watch every conversation it handles.
Popular use cases
How businesses use No-code Chatbot Builder
Lead qualification
Ask budget, need and timeline, then route hot leads to sales.
Order tracking
Let customers check order status without waiting for an agent.
FAQ deflection
Answer shipping, returns and pricing questions automatically.
Works even better with
Explore related features
Frequently asked questions
Do I need to code?
No. Flows are built on a drag-and-drop canvas. Developers can still use the API and webhooks for custom logic.
Can a chatbot hand over to a person?
Yes. Any step can assign the chat to an agent or team and notify them.
Your customers are already on WhatsApp. Meet them there.
Try Keniyo free for 5 days. No credit card, no commitment.
- Official WhatsApp Business Platform
- Setup help on WhatsApp
- Cancel anytime
