Capabilities
What you can do with AI Assistant
Your knowledge base
Answers come from the documents and FAQs you add, not guesswork.
Indian languages
Understands customers who write in Hindi, Gujarati or English.
Smart hand-off
Escalates to a human when it isn't sure, with the full context attached.
Reply suggestions
Agents get AI-drafted replies they can edit and send in one click.
Bring your own key
Use your own OpenAI or Anthropic key, encrypted at rest.
You stay in control
Choose where the AI can answer and review every conversation it handled.
Get started
Up and running in three steps
- 1
Add your knowledge
Upload FAQs, policies and product details.
- 2
Set the rules
Decide when the AI answers and when it hands over.
- 3
Go live
Turn it on for new chats and refine it as you go.
Popular use cases
How businesses use AI Assistant
Pre-sales questions
Sizes, delivery times, COD and offers, answered instantly.
Admissions enquiries
Course details, fees and batch dates, any time of day.
Agent co-pilot
Draft replies and summaries so your team answers faster.
Works even better with
Explore related features
Frequently asked questions
Will the AI make things up?
It's instructed to answer only from your knowledge base and to hand over when it isn't sure. You can review every AI conversation.
Which AI models are supported?
You can connect your own OpenAI or Anthropic API key. Keys are encrypted at rest and billed by the provider directly.
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