Example conversation for illustration
Sound familiar?
The problems e-commerce & d2c teams tell us about
Shoppers abandon carts and never come back
Automatic, personal cart-recovery messages on WhatsApp
COD orders get refused at the door
COD confirmation on WhatsApp before you ship
Ad spend with no idea what converts
Revenue attributed to every Click-to-WhatsApp ad
How it works
What Keniyo does for e-commerce & d2c
Convert ad traffic in the chat
Send Meta ad clicks into WhatsApp and close the sale there.
- Welcome flow per ad
- Catalog in the chat
- UPI checkout
Illustrative attribution data
Recover carts and verify COD
Win back lost revenue and cut RTO losses automatically.
- Cart reminders
- COD confirmation
- Order status updates
Bring customers back
Segment by purchase history and send campaigns people want.
- Purchase-based segments
- Festive campaigns
- Back-in-stock alerts
Illustrative campaign data
Frequently asked questions
Does Keniyo work with Shopify and WooCommerce?
Yes. Catalog sync, cart recovery and order updates work with both.
Can customers pay inside WhatsApp?
Customers pay via a Razorpay UPI or card link sent in the chat, and payment settles to your account.
Explore other industries
Your customers are already on WhatsApp. Meet them there.
Try Keniyo free for 5 days. No credit card, no commitment.
- Official WhatsApp Business Platform
- Setup help on WhatsApp
- Cancel anytime