Keniyo vs Wati: which fits your business?
Wati is a well-known WhatsApp Business API platform with USD pricing aimed at a global audience. Keniyo is built for Indian businesses: plans in rupees from ₹999 a month, a chatbot builder in every plan and UPI checkout inside WhatsApp.
Keniyo and Wati side by side
| Keniyo | Wati | |
|---|---|---|
| Starting price | ₹999/month (Starter) + GST | Growth plan $59/month, billed annually |
| Billing currency | INR | USD on the public pricing page |
| Free trial | 5 days, no card needed | 7 days |
| Team users | 2 users on Starter, 5 on Growth, 15 on Pro; extra users ₹199/month + GST | 3 users on Growth (no extra users); 5 on Pro, extra users $39/month |
| Automations | Visual flow builder included in every plan (2, 10 or 50 flows) | 1,000 automation triggers/month on Growth; extra packs $40 per 1,000 |
| AI replies | Bring your own OpenAI or Anthropic key, no per-token markup | 250 Wati AI credits/month on Growth; extra $30 per 1,000 |
| WhatsApp commerce | Shopify & WooCommerce catalog sync, UPI checkout, cart recovery | Commerce/CRM integrations (2 on Growth, 5 on Pro) |
| Message charges | Marketing ₹1.09 per delivered message; utility ₹0.19 per delivered message | Charged on Wati's rate card (varies by plan) |
Wati details are taken from its public website on 2 November 2026 and may have changed since. Check their site for current pricing: Wati pricing page. Keniyo prices exclude GST; WhatsApp message charges are separate from the subscription.
Why teams choose Keniyo over Wati
Built for Indian businesses selling on WhatsApp
Pay in rupees
Plans start at ₹999 a month plus GST, billed in rupees, so there is no currency conversion on your subscription.
Automations without trigger counting
Every plan includes the visual flow builder. You are limited by the number of flows, not by how many times they run.
Sell inside the chat
Sync products from Shopify or WooCommerce, take UPI payments in WhatsApp and recover abandoned carts automatically.
Use your own AI key
Connect your OpenAI or Anthropic key and pay the provider directly, instead of buying AI credit packs.
When Wati may be the better fit
- You sell to customers in many countries and want one global vendor.
- You need native Salesforce or HubSpot integrations, which Wati offers on its higher plans.
- You prefer a longer 7-day trial before deciding.
Frequently asked questions
Is Keniyo cheaper than Wati?
Keniyo's entry plan is ₹999 a month, while Wati's public pricing starts at $59 a month billed annually. Your total cost also depends on team size and message volume, so compare both on the number of users and messages you actually need.
Can I move my WhatsApp number from Wati to Keniyo?
Yes. A number on the WhatsApp Business Platform can be connected to Keniyo through Meta's Embedded Signup. Contact our team before you switch so we can help plan the move and re-create your templates and flows.
Does Keniyo use the official WhatsApp Business API like Wati?
Yes. Keniyo runs on the official WhatsApp Business Platform (Meta Cloud API), so your number, templates and quality rating follow Meta's rules.
More comparisons
Wati, AiSensy, Interakt and other product names are trademarks of their respective owners and are used here only to identify their products.
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